The Andon cord and ITSM’s DevOps challenge

  • 200 times more frequent deployments than low performers
  • 2,555 times faster lead times.
  • 24 times faster recovery times
  • Three times lower change failure rates.

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Jon Stevens-Hall

Jon Stevens-Hall

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The intersection of digital transformation, DevOps, and ITSM. Articles by a senior Product Manager in the enterprise service management space. Personal views.